Classroom Technology Assistant
You can improve the experiences of your classmates and instructors while getting paid to attend your own classes by working as a Classroom Technology Assistant (CTA). CTAs receive training and troubleshooting reference resources for classroom AV systems, help their instructors get up and running successfully at each class, and can jump in to help right away if a problem comes up.
For larger issues that cannot be resolved on the spot, CTAs act as a reporting and reference resource to provide IT staff with reliable, actionable information about the issue so staff can resolve it as quickly as possible.
A student employee working as a classroom technology assistant:
- Consistently attends their own classes and arrives 5-10 minutes early to ensure classroom functionality and coordinate with the instructor.
- Assists instructors with regular AV setup before class and basic troubleshooting as needed during class.
- Conduct room checks on assigned classrooms weekly to confirm AV system is functioning as expected.
- Coordinates with IT staff to perform more advanced troubleshooting as needed.
- Notifies IT staff of issues that cannot be addressed in real-time (e.g. burnt out projector lamp).
Classroom Technology Assistants will be responsible for verifying functionality and assisting instructors with:
Classroom AV systems including:
- Power on/off before and after class
- Microphone(s) volume control and batteries
- Set-up and switching between PC, Doc Cam, and Laptop connections
Podium PC settings and specific applications including:
- Audio output selection and volume
- Screen mirror or extended setup
- Microsoft Teams device settings and meeting start-up (as needed)
- PowerPoint presentation setup
- Panopto recording status confirmation